Política de frete
Shipping Policy — Gouttes Rares (Niche Perfumes & Luxury Decants)
At Gouttes Rares, we take pride in preparing and shipping your order with care. All orders of niche perfumes, luxury perfume decants, and authentic fragrance samples are processed Monday through Friday. We aim to ship within 2 business days, but in certain cases, it may take up to 5 business days (for example, during holidays or promotional sales).
If a product goes out of stock before our inventory updates, your order may be delayed. In such cases, you will be notified promptly by our customer service team.
Order Status & Tracking
- Once you place an order, you will receive a confirmation email with your order number and purchase details.
- Our staff will carefully pick, pack, and hand your parcel to our international shipping partner DHL.
- When your order is dispatched, you will automatically receive a tracking number by email.
- You can track your shipment at any time via the DHL website.
Please allow up to 48 hours for your order status to update (72 hours on weekends). During national or religious holidays, additional delays may occur.
Delivery Times We proudly ship worldwide.
- International Delivery: Delivery times vary depending on destination, customs clearance, and carrier availability.
All delivery times are estimates and commence from the shipping date. Customs clearance may cause additional delays beyond our control.
Delivery Charges
- International Shipping: Charges vary by country and are displayed during checkout.
- Priority Shipping: Available at additional cost (calculated at checkout).
Delivery Zones GouttesRares.com ships to over 230 countries worldwide. You may select your country in the "Select Country" menu on our homepage.
We are continuously expanding our delivery zones. If your country is not yet listed, we encourage you to subscribe to our newsletter for updates.
Contact Us For shipping-related questions or assistance, contact us:
- Email: customerservice@gouttesrares.com